Beginning Principals Regional Hui #1
Coaching Leadership - Jan Robertson
Group coaching can be self-sustaining. Follow the G.R.O.W model...
G - What do you want? What are you aiming to achieve? What would the ideal look like? Why is it important? What would happen if you did not focus on this?
R - What is happening now? What are you doing now? What obstacles have you encountered? What works?
0 - What alternatives are there? Which options interest you? Have you thought of...?
W - What are the next steps? What might get in the way? What support/planning is required? Is the goal still important? What are the barriers, enablers, time frame?
What does Stephen Covey have to say about active listening?
"Seek first to understand, then be understood"
If communication is the most important skill in life, how much training have you had in effective communication?
Most people seek first to be understood, wanting to put their opinion across, share their story. Most people listen with the intent of replying, not to listen and understand the other person. You are filtering their story through your own paradigm. We decide prematurely what the other person means, often before they have even finished speaking.
Empathetic listening - invest in their story, listen for their details, not applying it to your own experiences. What happens when you truly listen to another person? The whole relationship changes. You don't agree or disagree - you try to see it through their eyes/perspective. You make that person feel valued.
The root cause of almost all human problems is poor communication. People do not listen with empathy. What does this look like...
Give the person your full attention
Don't ask questions or give advice
Don't share your own 'war stories'
Focus on what is said
Listen for what is not said and for what is important to the speaker